Legal Information

Privacy Policy

This Privacy Policy explains what information may be processed when users visit the BlaBlaChat website, click through to the Telegram bot, or interact with related services. The document is written in a clear format and is designed to be customized with the owner’s legal details before publication.

Website Owner Lu Project S.L., NIF B21778725
Contact Email info@blablachat.app
Website https://blablachat.app/
Effective Date 02.04.2026

1. Introduction

This Privacy Policy describes how personal data may be collected, used, stored, and shared in connection with the BlaBlaChat website and related services. Personal data means any information relating to an identified or identifiable individual.

By using the website, users acknowledge that they have reviewed this Privacy Policy. If a user does not agree with it, they should stop using the website and associated services.

2. Information We May Process

Depending on how the website and service are used, the following categories of information may be processed:

  • technical data, such as IP address, browser type, device information, language, and page activity;
  • information voluntarily submitted through forms, email, or other communication channels;
  • information related to clicking through to Telegram and using the Telegram bot;
  • analytics, cookie, and similar usage data if such tools are enabled on the website.

3. Purposes of Processing

Information may be processed for the following purposes:

  • to operate, maintain, secure, and improve the website and service;
  • to respond to inquiries and provide customer support;
  • to enable access to the Telegram bot and related features;
  • to understand website performance and improve content, design, and usability;
  • to comply with legal obligations and protect legitimate business interests.

4. Legal Bases

Where applicable law requires a legal basis, processing may rely on one or more of the following:

  • user consent, where consent is required;
  • performance of a contract or steps taken at the user’s request before entering into a contract;
  • legitimate interests, such as operating the website, maintaining security, and understanding service usage;
  • compliance with legal obligations.

5. Cookies and Analytics

The website may use cookies, browser storage, pixels, and similar technologies for functionality, security, remembering user preferences, and measuring website usage.

If analytics or advertising tools are enabled, users may also see a cookie banner or other notice explaining available choices and how cookies can be managed through browser settings.

6. Telegram and Third-Party Services

The website may link to Telegram, hosting providers, analytics platforms, email tools, payment providers, and other third-party services. When a user clicks through to such services, they may also be subject to those third parties’ own privacy practices and terms.

Users are encouraged to review the privacy policies of Telegram and any third-party services they use through or after visiting this website.

7. Sharing of Information

Personal data may be shared where necessary with:

  • hosting, infrastructure, CDN, security, and technical support providers;
  • analytics, marketing, and communication service providers;
  • Telegram and other third-party platforms used at the user’s request;
  • payment providers, if paid features are offered;
  • public authorities or other parties where disclosure is required by law.

8. Data Retention

Information is retained only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law, contract, dispute resolution needs, fraud prevention, or legitimate business interests.

9. User Rights

Depending on applicable law, users may have rights such as:

  • the right to access their personal data;
  • the right to request correction of inaccurate or incomplete data;
  • the right to request deletion of data in certain circumstances;
  • the right to restrict processing;
  • the right to object to processing based on legitimate interests;
  • the right to withdraw consent, where processing is based on consent;
  • the right to lodge a complaint with a competent data protection authority.

10. Security

Reasonable technical and organizational measures are used to protect information against unauthorized access, disclosure, alteration, accidental loss, or destruction. However, no method of transmission or storage is completely secure.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version becomes effective upon publication on the website, unless another date is stated in the document.

12. Contact

For privacy-related questions or requests, users may contact the website owner at info@blablachat.app.